“Sometimes you will never know the value of a moment
until it becomes a memory. ”
Vehicle Break In
A vehicle in the commercial garage was the victim of a “smash and grab” car prowl. A motorcycle rider came into the garage, prowled the vehicles nearby and sped away after the breaking glass set off the car alarm. Help protect yourself by ensuring items of value are not left in your vehicle; this includes your garage remotes.
Thanks so much for your help with Holiday Tree Removal!
After the holidays our Maintenance Team generally spends weeks vacuuming tree needles from the halls and stairwells. This year, people took extra care in wrapping their trees before taking them to the garage. This made our team’s job much easier. Thank you all for your help!
Providing Guest Access via the Callbox
Please take a couple extra seconds to verify the caller is your guest before granting access to the community. Recently, strangers accessed the building because residents did not take the time to confirm the identity of those who called from the intercom. Our controlled access system is only as secure as our residents allow.
Did you know, over the next five years, Seattle’s downtown traffic will be in a state of transition? Seattle plans more than 1,000 projects between now and 2023. The City is calling this era of tough traffic, “Our new normal.” The projects begin with the January 11th and with the closure of the viaduct looming, we want you as prepared as possible.
Seattle DOT recently launched a new website at: www.seattle.gov/traffic to provide you with the latest information, tools and resources you’ll need to move safely to and through downtown.
If you are travelling by bus or train, http://pugetsound.onebusaway.org/ will give you real time information for a number of transit agencies.
More information can also be found at https://commuteseattle.com/commuteportal/
“Tomorrow is the first blank page of a 365-page book. Write a good one!”
Car Prowls in Garage
Canal North shared they had vehicles prowled in their garage. A couple days later, one of our own residents reported that thieves had broken into his vehicle. In most cases, prowlers and thieves have simply followed our residents in to the garage and made themselves at home. It might take a few more minutes, but please protect yourself and your neighbors by waiting for the garage door to fully close.
Tis the Season for Holiday Boxes
With the increase in boxes, our maintenance team is spending more time than necessary breaking down cardboard. Please remember to bring your large boxes to the First Floor Trash room and lay them in the recycle bins flattened. Thanks so much in advance for your help!
Luxer Help for the Holidays
If you have two people in your home with separate Luxer accounts and are having a hard time keeping track of what has been picked up, talk to Lana about combining accounts. Having all notifications on one account should simplify things tremendously. Also, if you forget a parcel and need back into the room, email Luxer at Support@luxerone.com or call 415.390.0123; they can help you!
It has been just over two weeks since the Luxer System was installed and available for use. We have had some terrific feedback and compliments! We have had over 500 parcels delivered to the room in 16 days!
In last night’s board meeting we changed reviewed the time parcels are held in the room and the fee schedule. The board also reviewed some challenges we’ve encountered with the room and has implemented some rules to help manage it:
“I come from a family where gravy is considered a beverage.”
Tips for the Parcel Room
Residents Requesting Slower Vehicles
We’ve had a few close calls in the garage with speeding vehicles. Brian has installed mirrors to prevent collisions from happening with people zooming around corners, but there have been a couple pedestrian/car close calls, too. Please remember the speed limit is 5mph.
The elevator will be inoperable for several days. An oil seal malfunctioned. Thyssen Krupp, the company who maintains the elevator, is well-aware of the situation. They have a seal on order and are working to schedule the repair.
In observance of Thanksgiving, the office will be closed on Thursday, November 22nd.
We look forward to seeing you when the office reopens, at 10 am Friday, November 23rd. Have a warm and safe holiday!
Should you have an after-hours maintenance emergency, please call 206-223-0721.
Starting on Monday, November 12, you will no longer have to spend any time worrying about package delivery. We have partnered with a company called Luxer One to make sure you get your packages safely and efficiently without rushing to get home before the front desk closes. Luxer One has installed a secure package room in the building located in the Lobby adjacent to the front desk. Going forward, all packages will be delivered to the parcel room. Everyone who lives at Canal Station will automatically have FREE access to this service.
If your email address is not accepted by the system, please click “Create an account” on the login page. You will receive prompts to manually enter your email address, set up your password, and connect your account with your unit number.
How Luxer One Works
Repeat these steps every time you receive a package! There’s no limit on how many packages you can receive through Luxer One.
Hold Package Feature
If you are out of town for an extended period of time, you can put your package On Hold by selecting “Hold Package” when you get your notification. To do this, simply log in to your Luxer One account and select the day you would like your package held until.
The Luxer One lockers are monitored with video surveillance 24/7, so your package will always be secured safely.
Questions? Head to luxerone.com for FAQs and all the help you need.
We hope you enjoy this new service!
Last night, a homeless man was found sleeping in the back hallway near the trash room. It appears he entered through the garage and was looking for a dry place to rest. A homeowner called the police, facilitated their entry and watched SPD escort him off the property. The Board is addressing this incident. This said, there was much confusion over what to do in this situation and who should be contacted. Below is information on who to call for what purpose:
Maintenance EMERGENCIES – 206.223.0721. If no one answers, leave a message. Larry, from Kappes Miller, will return your call and either dispatch Brian/Lana, or a contractor; he may relay a message to the team so they can handle it in the morning. Call this number for: Unsecured Doors; Backed up Plumbing; Water Leaks; Broken Windows; etc.
INCIDENTS of Safety and Security – FIRST CALL Seattle PD – 9-1-1. Then call 206.223.0721 and report what has occurred. This ensures our team will be called to respond, if necessary, or follow up in the morning. Call this number for: Concerns about homeless people; Fire Alarms or Smoke; Major Flooding/broken sprinkler pipes; Prowlers or Evidence of Potential Intrusion; Noisy Neighbors (be kind and talk to them first); etc.
Thank you all for your vigilance regarding the safety and security of the community.
Puget Sound Window Maintenance, Inc. will be cleaning the outsides of your windows including balconies, on Wednesday - Friday, September 12 - 14.
**Please remove screens or the windows cannot be cleaned!**
You may replace your screens as soon as the windows are cleaned.
If you need privacy when the window exteriors are being cleaned, please remember to close your blinds that day!
The window washers will also be available to clean the insides of your windows on Friday, September 14, at your request. If you would like this service:
The office will be closed Monday, September 3rd, 2018 in celebration of Labor Day. We look forward to seeing you Tuesday when the office reopens!
If you have a maintenance emergency, please call 206.223.0721.
The Staff and Board wish you a happy and safe Labor Day!