“Tomorrow is the first blank page of a 365-page book. Write a good one!”
Car Prowls in Garage
Canal North shared they had vehicles prowled in their garage. A couple days later, one of our own residents reported that thieves had broken into his vehicle. In most cases, prowlers and thieves have simply followed our residents in to the garage and made themselves at home. It might take a few more minutes, but please protect yourself and your neighbors by waiting for the garage door to fully close.
Tis the Season for Holiday Boxes
With the increase in boxes, our maintenance team is spending more time than necessary breaking down cardboard. Please remember to bring your large boxes to the First Floor Trash room and lay them in the recycle bins flattened. Thanks so much in advance for your help!
Luxer Help for the Holidays
If you have two people in your home with separate Luxer accounts and are having a hard time keeping track of what has been picked up, talk to Lana about combining accounts. Having all notifications on one account should simplify things tremendously. Also, if you forget a parcel and need back into the room, email Luxer at Support@luxerone.com or call 415.390.0123; they can help you!
Starting on Monday, November 12, you will no longer have to spend any time worrying about package delivery. We have partnered with a company called Luxer One to make sure you get your packages safely and efficiently without rushing to get home before the front desk closes. Luxer One has installed a secure package room in the building located in the Lobby adjacent to the front desk. Going forward, all packages will be delivered to the parcel room. Everyone who lives at Canal Station will automatically have FREE access to this service.
If your email address is not accepted by the system, please click “Create an account” on the login page. You will receive prompts to manually enter your email address, set up your password, and connect your account with your unit number.
How Luxer One Works
Repeat these steps every time you receive a package! There’s no limit on how many packages you can receive through Luxer One.
Hold Package Feature
If you are out of town for an extended period of time, you can put your package On Hold by selecting “Hold Package” when you get your notification. To do this, simply log in to your Luxer One account and select the day you would like your package held until.
The Luxer One lockers are monitored with video surveillance 24/7, so your package will always be secured safely.
Questions? Head to luxerone.com for FAQs and all the help you need.
We hope you enjoy this new service!
Last night, a homeless man was found sleeping in the back hallway near the trash room. It appears he entered through the garage and was looking for a dry place to rest. A homeowner called the police, facilitated their entry and watched SPD escort him off the property. The Board is addressing this incident. This said, there was much confusion over what to do in this situation and who should be contacted. Below is information on who to call for what purpose:
Maintenance EMERGENCIES – 206.223.0721. If no one answers, leave a message. Larry, from Kappes Miller, will return your call and either dispatch Brian/Lana, or a contractor; he may relay a message to the team so they can handle it in the morning. Call this number for: Unsecured Doors; Backed up Plumbing; Water Leaks; Broken Windows; etc.
INCIDENTS of Safety and Security – FIRST CALL Seattle PD – 9-1-1. Then call 206.223.0721 and report what has occurred. This ensures our team will be called to respond, if necessary, or follow up in the morning. Call this number for: Concerns about homeless people; Fire Alarms or Smoke; Major Flooding/broken sprinkler pipes; Prowlers or Evidence of Potential Intrusion; Noisy Neighbors (be kind and talk to them first); etc.
Thank you all for your vigilance regarding the safety and security of the community.
Website Upgrades: Making your life easier…
Several owners have asked about Board Minutes and Financials. In response, the Board approved an upgrade which includes the following:
Fourth Revision of the Rules
The fourth revision of the Rules and Regulations has been approved by the Board. Copies can be downloaded from the website; alternatively, the office team can print a copy for you.
Summertime Community Living
It is that time of year when everyone has open windows and is allowing fresh air to circulate. Please remember voices, televisions and music seem to reverberate off our courtyards and neighboring buildings. Additionally, several people have severe allergies and are inadvertently affected by smoking. Please be considerate of your neighbors and keep noise and smoke inside your unit.
Tub or sink draining slowly?
Most people automatically grab the Draino or Liquid Plumber. Did you know that these products actually eat away at the plumbing over time? Often, the clog is a simple accumulation of hair and soap. Twist off the drain stopper, pull out the hair and flush with a pot of boiling water. Let the sink or tub run on hot for a few moments and wha-la… most of the time that resolves the problem!
Please find the attached, recently adopted revision to the Rules and Regulations. There have been changes made to sections 9, 17, 18, 19, 23 and 25. Copies may also be downloaded on the Rules and Online Reporting page of the website.
Should you have any questions, please do not hesitate to reach out!
“May the forces of evil become confused on the way to your house”
“My fob was disabled and I’m locked out”
If your fob is disabled on Monday 5/15/17, please send an email to firstname.lastname@example.org with your unit # and the serial numbers of the affected fob(s). Upon confirmation, affected fobs will be reactivated between 9:30am and 4:00pm, Monday through Friday. Thanks so much to everyone who has already confirmed fob numbers!
Towing Authorization Forms
Recently, we’ve had complaints of people parking in garage spaces which appear to be vacant. There are no vacant spaces; every space is owned and assigned to a home. Owners may tow from their spaces, after completing the form, advising the office and leaving a note on the vehicle with an hour’s notice. If you rent, contact your landlord for towing assistance.
Many people aren’t aware Canal Station has an official website, with loads of information and resources. Have questions? Neighbors too loud? Need a plumber? Check out canalstation.org!
Garage Door Eye
The cameras have shown some pretty close calls with people trying to rush through the garage door. Show your car (and the door some love) by slowing down and waiting for the door to be fully open before proceeding.
We are in the final stages of the key fob audit. Over three-quarters of the owners have responded with the serial number of each fob in his/her possession.
Any fobs which are not reported by May 15 will be deactivated. If you have renters or family members with fobs which are not confirmed in our system, they will be locked out of the community. Please be sure to register all fobs before this deadline. Forms are available at the front desk - or may be emailed to you. Simply reach out so we can help!
“The deep roots never doubt spring will come”
Emergency Preparedness Meeting
Join us for a Seattle Neighborhoods Actively Prepare (SNAP) Emergency Preparedness Presentation by Cheryl Dyer, the Loyal Heights Hub Captain for Ballard Prepares, on
Wednesday, May 3 from 6 – 7:30 p.m. in the Ballard Public Library meeting room.
Thanks so much to everyone who has participated thus far with the Fob Audit. As you know, we’re concerned about keeping access to our community limited. If you haven’t already, please advise us of all fob numbers, we don’t want you accidentally locked out! For your convenience, there are copies of the fob audit form at the front desk.
Pets on the Patio
We have had several complaints of dog feces on the grassy area above the spa and reports of a dog in the spa enclosure. Please remember that pets are not allowed in any of the amenities, including the patio and spa areas. Thanks so much for your cooperation!
We will be updating the interior of the building with Nagel Sport LLC. This remodel will include a new design for common element areas such as: the front office, package room which includes increased security and storage, as well as new floors, wall paint, new carpet and furniture. These new additions will be put into effect at the beginning of January 2016.
Recently, we've had an increase in unwanted attention from bike, storage, and package theft so much so that we feel the need to remind residents to be on the look out. Please be aware and observant of your surroundings. If you see something suspicious: call 911 and alert office staff immediately (206) 706-4517 or (206) 706-4503. We are working with the board and property management to create a safer environment for everyone. Again, please contact 911 first and then office staff.